When sufferers are coping with a sexually transmitted an infection, they don’t at all times get recommendation on whether or not they need to come into the clinic in a well timed vogue. So affected person interface firm Healthvana created a conversational AI chatbot to shortly reply a few of their questions. It had two choices: customary AI persona or a drag queen.
Because it turned out, the rainbow-colored drag queen helped have interaction extra sufferers. “Eighty % of persons are selecting the drag queen persona, and so they love the feedback which can be coming again,” stated Healthvana CEO Ramin Bastani.
At a panel on the Milken Institute 2024 World Convention Monday, Bastani and different well being care leaders addressed the quickly rising functions of AI in science and well being care. Collectively, they acknowledged that builders and well being programs need to assume critically about AI’s limits to keep away from hurt to sufferers. However on the identical time, they emphasised that individuals need to shift their mindset from asking, “How is AI going to exchange me?” to “What can I do with AI?” stated MD Anderson Most cancers Heart Chief Information Officer Caroline Chung.
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