Relating to medical insurance, some plans have a troublesome time balancing the necessity to handle prices with devising the precise messaging for an individual who could also be coping with a whole lot of stress and nervousness as they weigh their healthcare choices.
Heather Cox, President of Insights & Empowerment at Zelis, talked concerning the firm’s care coordination instruments with MedCity Information Reporter Katie Adams. She additionally shared how the corporate works with well being plans to speak with members to assist them make proactive healthcare selections, corresponding to getting a flu shot or what to do in acute care conditions, corresponding to after they’ve had a bicycle accident.